Welcome to ANZ Payment Assistance

This solution will help you to manage payments for your ANZ accounts, in a secure and convenient way. You can view your account details, future scheduled payments, arrears or overlimit amounts and select a payment option most suitable to you. If you are experiencing financial difficulty, please visit https://www.anz.com.au/support/financial-hardship/.

Firstly, we’ll need a few details to identify you and obtain your account details securely. Please enter your reference number, surname and date of birth.

You will find this number in the email, letter or SMS you received.